Nursing Home Non-Medical Transportation

This program is funded by the Long Term Care Ombudsman Program and administered by Senior Resources Agency on Aging.

The Long Term Care Ombudsman Program has given Senior Resources money to administer the social transportation program during the upcoming year 2008.

The Long Term Care Ombudsman Program began a pilot program several years ago aimed at improving residents’ access to social (non-medical) transportation.  The Long Term Care Ombudsman Program, in conjunction with Senior Resources, designed this non-medical transportation program to assist nursing home residents in need of social transportation.  This program has been quite successful over the years.  This is a state wide program.  Any resident in a skilled nursing facility in Connecticut qualifies to use this program. 

 The nursing home applies for the “trip” on behalf of the resident.  Requests must be submitted on the required application.   When a resident wants to go on a social outing the following steps are to be taken by the nursing home staff before submitting the application:

• Call two or more transportation providers to get an exact cost of the trip
• Fill out the application and enter the exact cost of the best quote
• Fax the application to Senior Resources at 860-886-4736
• Wait for the application to be faxed back with an approval or denial of the trip status (do not assume it has been approved until a faxed approval is received)
• Once an approval has been made, call the transportation provider to book the trip.
• Have the transportation provider either fax or mail an invoice to Senior Resources after the trip has taken place
• If an approved trip does not take place, the nursing home staff is required to advise Senior Resources that the trip was cancelled.

Applications are accepted by Senior Resources and all requests for service will be reviewed for approval by Senior Resources staff.  For more information call 860-887-3561 ext. 13 or 1-800-690-6998 ext 13.